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Social media and video

Social media, short videos and retargeting ads

// the short answer

I set up and manage your Facebook page, make short videos about your business that you own outright, reply to reviews and comments, and run retargeting banner ads that remind past website visitors about you. Social media won't replace your website, but it builds trust and sends real people back to it.

Facebook setup and management

For a lot of local customers, your Facebook page is where they check whether you're real, active and responsive. That's still a big audience: a 2025 Pew Research Center survey found that 71% of U.S. adults use Facebook, and about half visit it at least once a day.

I set your page up properly or clean up the one you have: the right category, accurate hours, your phone number, your service area, a clear description and a link to your website. The details match your Google Business Profile and site exactly, so customers and search engines see one consistent business.

Then I keep it active with posts that are actually useful: seasonal tips, finished projects, new blog articles, team introductions and the occasional reminder that you're a phone call away.

Short videos, and you own the content

Short videos show what photos and text can't: you on the job, how a repair works, a before-and-after, or a quick answer to a common question. They give people a sense of who they'll be dealing with before they ever call.

I make short videos for your business and post them to your page. Here's the important part: you OWN the content. The videos, photos and posts I make for you are yours to keep and reuse on your website, your Google Business Profile, YouTube or anywhere else. If we ever stop working together, everything stays with you.

Review responses and comments on Facebook

Facebook recommendations and comments are public, and people read the replies as closely as the posts. I monitor your page and reply to reviews, comments and questions in a friendly, specific voice that sounds like you.

When something negative comes in, I draft a calm response and check with you before posting anything sensitive. The same honest rules apply here as on Google: no fake reviews and no rewards for good ones. You can read more about my approach on reputation management.

Retargeting banner ads

Most people don't call the first time they visit a website. Retargeting is a way to stay in front of them afterward. It works by placing a small piece of tracking code on your site, so you can show ads to people who already visited, as they browse Facebook, Instagram or other websites.

I design the banner ads, set up the audiences and keep the campaigns focused. A visitor who looked at your AC repair page might later see a simple, friendly reminder with your phone number. Because these ads only reach people who already showed interest, they tend to be a more focused use of a small ad budget than advertising to strangers, though no one can promise a specific result. I also make sure your website's privacy policy discloses the tracking, as it should.

Frequently asked questions

Who owns the videos and posts you create?

You do. The videos, photos and posts I create for your business are yours to keep and use anywhere, including your website, Google Business Profile and YouTube. Your Facebook page also belongs to your business, not to me. If we ever stop working together, you keep all of it, with no strings attached.

Does social media help my Google rankings?

Not directly in the way many people assume, since likes and follower counts aren't a ranking signal Google says it uses. Social media helps indirectly: it sends interested visitors to your site, confirms your business details, and gets people searching for you by name. It also builds trust before a customer ever reaches out.

What are retargeting ads?

Retargeting ads are ads shown to people who already visited your website. A small piece of tracking code on your site lets you reach those visitors later on Facebook, Instagram or other sites with a reminder about your business. Because they target people who already showed interest, they're a focused way to use a modest ad budget.

Do I need to be on every social platform?

No, you don't need to be everywhere. For most local service businesses, one well-run Facebook page does more good than five neglected accounts. I focus on where your customers actually spend time, keep it consistent and active, and reuse your videos on other platforms when it makes sense for your business.

Keep reading

Let's build something that's yours.

Tell me about your business and what your website needs to do. Call or text any time, day or night. Every project is quoted to fit.